Microsoft Dynamics CRM is a completely integrated software solution for managing you every day business activities and client relations. It connects the client and organization by processes such are order delivery and tracking, sending proposals, proposal status, singed/in progress/completed contracts and work assignments of employees related to pre-selling, selling and post-selling activities.
Monitoring your organization marketing, service and sales strategies through Microsoft Dynamics CRM, conditions joint work of all organization sectors (so called Operative CRM) where everything everything is centralized and documented at the same place.
With the integration with Microsoft Office Outlook, your ERP system, as well as social networks, Microsoft Dynamics CRM provides fast, flexible and affordable solution that leads to sustained and measurable improvement in everyday business processes.
- Microsoft Dynamics CRM - Sales Module
- Microsoft Dynamics CRM - Marketing Module
- Microsoft Dynamics CRM - Service Management Module
- Microsoft Dynamics CRM - Social Engagement Module
Microsoft Dynamics CRM Mobile
Mobile device usage for business purposes grows inevitably from day to day and forces businesses to adapt their business processes and requires mobile friendly software. This provides rapid response to business challenges and better market success. Microsoft Dynamics CRM Mobile solution is a tool available to sales representatives and it is adapted to their needs so that they can devote more time to - sales.
Using Microsoft Dynamics CRM Mobile solution you get:
- Access to information about customers and sales activities anytime, anywhere
- Time savings and shorter sales cycles
- Better cooperation within the sales team
- Always available, up to date and realistic announcements
- Reduction of sales costs.
- Increased customer satisfaction.
Who should be using Microsoft Dynamics CRM?
Microsoft Dynamics CRM can be used by the small and medium sized enterprises as well as large corporations and organizations. Due to different industries, the solution can be adapted to different types of organizations such as B2B, B2C companies, advertising agencies, construction and project companies, ICT companies, translation agencies, government departments and institutes, and such.
Microsoft Dynamics CRM roadmap
Visit Dynamics CRM roadmap which provides an overview of the new features that Microsoft is working on to improve Dynamics CRM software.
Map allows you to find out the recent upgrades available for implementation in your new CRM or integration into the existing, as well as an overview of the new development and testing.