Technical Support & Maintenance
We offer several extended and personalized Technical Support Plans. We supplement regular support provided by the hosting company in order to match your specific needs:
- AD-HOC – charged per call
- BRONZE - daily backup, 1hr of technical support included, guaranteed two business days response time
- SILVER - daily backup, 3hrs of technical support included, guaranteed 48hr response time, monthly website access report
- GOLD – daily backup, 6hrs of technical support included, active website monitoring, guaranteed 12hr response time, monthly website access report
- CUSTOM – plan tailored for you to perfectly match your web admin & support needs
For technical support please contact our Technical Support Group.
services
Testimonials
“CERAiT did an exceptional job re-designing our website in a compressed time-frame. They provided first-rate project management and customer service.”
Scott Mackenzie
President and CEO
Morningstar Research Inc.
"Your service - response time, technical help, etc - is simply superb... "
George Luste
Professor, Physics Department
President, University of Toronto
Faculty Association (UTFA)
Trusted by Morningstartm, MANNA Asset Managementtm and the University of Toronto Faculty Association.
CERAiT Inc. designed and developed the new
Morningstar ® Canadian Investment Awardstm
website launched in July.
